"I had originally used Doug's firm to find a rental last year in moving to Boston. During the course of the year I was looking to purchase a home (as part of a relo package) and came to Doug again (switching from the corporate provided realtor) to help assist this purchase. Realtors typically run the gamut, from providing little more than a driver on trulia found homes to providing insight and suggestions on new to the market homes and purchases. Doug is definitely in the latter category. As far as I can tell, he pretty much knows every building (and their corresponding issues) everywhere from back bay / beacon hill to the North End. He has a keen sense of pricing, rental income and market conditions. In short I've used Doug's firm twice and am in the process of using him again for a possible rental property purchase in the near future now, something I hope is a sign of well Doug comes off (in Boston's competitive realtor market place). In short, I can't recommend him and his firm enough to be honest. I have and will certainly use again him in the future."
"Doug was our realtor for the purchase of our first place in Cambridge. He was a huge help to my wife and I through the entire process. Even after the sale closed, he has been willing to answer some questions that we've had. We would definitely recommend Doug to anyone looking for a realtor."
"Doug was my Realtor for a rental and a purchase. He was incredibly helpful at navigating the complex market and was not too pushy. Doug worked closely with me to understand my needs and only brought houses to my attention that actually aligned with what I wanted. Once I found the right place, Doug helped navigate a very complex sale with a difficult seller despite numerous legal hurdles with the seller. I highly recommend Doug to everyone I know who is looking for an agent on a regular basis."
"Doug is the one of best Real Estate Agent that I've ever come across, and the great person to be around! Caring, and very motivated to help the clients! I will give a 100% to recommend him to anyone, and look forward to work with him in the future!"
"Doug has managed my rental condo for 3 years. During this time, he has leased it 3 times, handled all the leasing, day-to-day management, collections, repairs, and payments. He is extremely professional and hard working. Owning this condo as a rental has been stress-free because I can trust Doug to take care of every issue that comes up in a timely and correct manner. I have gladly recommended Doug to my friends and family."
Makes you feel like your property is a TOP PRIORITY!!!
You have a true BUSINESS PARTNER when working with Ascend!!!!
I worked directly with the Founder/Owner, Douglas Miller, after I cold called the office.
I had an apartment to rent in the South End.
I held an Open House, if you will, for Real Estate agents in the area.
Doug Miller came in and I was impressed right away.... He actually had on a suit and tie!!! Very professional and respectful of himself and clients.
He pateiently listened to my pitch of the unit and then he assessed the price point and informed me of the competing units in the area.
He asked if he could exclusively represent the unit on MLS, I agreed.
In addition, Mr. Miller marketed the property on craigslist. He also provided me with answers and advice regarding to my real estate needs.
He showed the unit to many prospects and was always on time, professional and patient.
By the end, I really felt Ascend, and Mr. Miller provided great service. They really know how to treat owners and renters/buyers with lots of communication, respect and professionalism.
Will call again for future service!"